Shipping Policy

Last updated: August 2, 2026

1. Processing time

Orders are processed within 1-2 business days of being placed.

2. Delivery estimates

Standard delivery typically takes 3-5 business days after processing. Delivery times are estimates, not guarantees, and can vary by destination.

3. Shipping costs

Shipping costs are calculated at checkout based on destination and order weight. Free shipping thresholds, if any, are shown in the cart.

4. Order tracking

You'll receive a tracking link by email once your order ships.

5. Lost or delayed packages

If your order hasn't arrived within the estimated window, contact support@fitrelax.store and we'll investigate with the carrier.

6. International orders

Customs fees or import duties, where applicable, are the responsibility of the customer.